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Can a remanufactured cartridge damage my printer ?

A toner cartridge that has been properly remanufactured should not cause damage of any kind to you

How do I know if my laser printer uses a cartridge that can be remanufactured?

Chances are that it can be. Approximately 80% of the cartridges sold are able to be remanufactured.

How do I know that the cartridge will work properly once it has been remanufactured?

Each and every cartridge we sell is 100% quality tested to ensure its operational status.

How do Toner Plus Solutions cartridges compare to OEM cartridges?

There is no noticeable difference in cartridge print quality or page yield. Each remanufactured cartridge goes through a comprehensive process including disassembly, cleaning, filling, component replacement and quality testing. Our cartridges are 100% post-tested to ensure that you receive the highest-quality cartridge.

How long will it take me to get my cartridges once I place an order with you?

Within Nevada, Toner Plus Solutions offers 3-5 business day delivery on all in-stock items. Next day delivery is available for an additional fee. Special items not in stock require an additional 2-5 business days. For shipping to addresses outside of Clark County items are shipped using UPS, FedEx, or Airborne which offer standard and expedited service. For more detailed pricing, contact

How much money will I save by purchasing a remanufactured cartridge instead of an OEM cartridge?

You will typically save on average 30% of the price of an OEM cartridge. Depending on the quantities and cartridge types you use this could save your company a significant amount of money on an annual basis.

If I have extra empty cartridges, can I sell them to you and receive a discount or cash back?

If an empty cartridge is currently in demand, we may be able to give you a credit on your account or cash back. Please call our office with an inventory of any additional cartridges you may have.

What does OEM stand for?

OEM stands for Original Equipment Manufacturer. A company that manufactures a product and sells it under its own brand name is an OEM. For an example, HP or Lexmark will manufacture the product and assign a unique part number to that product; they would be the OEM of that product. Toner Solutions Plus provides an aftermarket compatible alternative that is 100% guaranteed to meet or exceed OEM performance.

What is a remanufactured/compatible cartridge?

A remanufactured cartridge is a cartridge that has been manufactured from new and recycled components. It has been rebuilt to match the exact specifications of the original (OEM) cartridge or better. In many cases, OEM cartridges actually contain recycled or recovered materials, and there is a growing number of OEM companies that are selling their own brand of remanufactured cartridges.

What should I do if I have a defective cartridge that I need to return?

Call us at 1-866-738-7905 Monday-Friday 8:00a-5:00pm (PST)and one of our Customer Service Representatives will help troubleshoot your problem to verify the defective cartridge status and issue a return tag for sending the defective cartridge back to Toner Plus Solutions. Once received and evaluated, we will replace the cartridge, repair it or refund your money.

Will using a remanufactured toner or inkjet cartridge void my printer's warranty?

No, Federal law prohibits any company or person from requiring you to purchase their Original Equipment Manufacturer product. The Federal Trade Commission protects your rights as a consumer to purchase the product or service of your choice. The Magnusson-Moss Warranty Federal Trade Commission Improvement Act, Subparagraph C, Section 101, states this consumer protection law.

What type of guarantee does your company offer?

Toner Plus Solutions guarantees all of our cartridges 100%. If you try our products and for any reason feel dissatisfied, we will promptly replace the cartridge or refund your money.

What should I do with my empty cartridge?

Toner Plus Solutions maintains quality products and excellent prices because of our core exchange program. We ask that you keep your empty cartridges and we will either pick them up when delivering your next order, or we will supply you with a delivery return label.


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